By creating an account or using Aptoria ("the Service"), you agree to these terms. If you don't agree, don't use the Service. If you're using the Service on behalf of a company, you confirm you have authority to bind that company.

Aptoria is a workspace for landlords and tenants to coordinate property operations — applications, leases, maintenance requests, rent collection, accounting, and related workflows — assisted by an AI agent. The agent may propose actions; supported actions may execute based on landlord-configured rules and the workflow’s current authority. Supported autonomous actions routed through the current decision workflow create an action record with available policy, source context, approval state, and outcome. Only actions documented as eligible and still reversible can be cancelled or reversed from the activity feed; completed external payments, delivered messages, provider actions, and legal effects may not be reversible.

Accounts are created via email + password or magic link. Each user has one role: landlord, property manager, owner, tenant, or staff (with role-based permissions). Landlords are responsible for the accuracy of property and lease data they enter. Tenants are responsible for the accuracy of application data they submit. Keep your password safe; we recommend enabling two-factor authentication from Settings → Security.

Rent payments are processed by Stripe under their own terms. Bank linking is provided by Plaid under their own terms. Aptoria may charge a small platform fee on transactions; the fee is shown to landlords during Stripe onboarding and on each transfer record. Subscription plans are billed monthly in advance; you can cancel anytime from Settings → Billing and keep access through the end of the period.

The agent generates proposals, messages, and drafts using third-party large language models. Output may be inaccurate or incomplete. You are solely responsible for reviewing any action before approval, and for the consequences of any approval rule you enable. We run Fair Housing Act checks on AI-generated tenant-facing content, but this is not a substitute for your own legal review.

You agree not to:

Your data is yours. We store it with Supabase under industry-standard encryption. You may export everything (tenants, leases, payments, ledger, documents) at any time from Account → Data export. Deletion requests are honored within 30 days, subject to legal retention requirements (e.g., tax records of past payments). See the Privacy Policy for full details.

We target 99.9% uptime and publish real-time status at /status. We don't promise the Service will be uninterrupted or error-free; planned maintenance is announced in advance via in-app banner.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. We don't guarantee any specific business outcome — including successful collection of rent, completion of maintenance, or tenant satisfaction. We are not a real-estate broker, attorney, accountant, or financial advisor. Don't rely on AI output for legal or tax decisions without independent professional advice.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING FROM YOUR USE OF THE SERVICE IS LIMITED TO THE FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM. We are not liable for indirect, incidental, consequential, or punitive damages.

You agree to indemnify and hold Aptoria harmless from claims arising out of your violation of these terms, your misuse of the Service, or your violation of applicable law (including fair housing, anti-discrimination, and consumer-protection laws).

You may cancel anytime from Settings → Billing. We may suspend or terminate accounts that violate these terms, with notice where practical. Upon termination, your data remains accessible for export for 30 days; after that it's permanently deleted (subject to legal retention).

We may update these terms. Material changes are announced via in-app banner + email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

These terms are governed by the laws of the state where Aptoria is incorporated, without regard to conflict-of-laws principles. Disputes will be resolved in the state and federal courts of that jurisdiction.

Questions? Email legal@aptoria.ai. Day-to-day support: open a ticket at /support.